Musick International - FixIT Professional FAQ

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Frequently asked Question Topics:

 

Installing FixIT Professional on Windows 10

1) Download and save FixIT Pro install from our website. Do not run the installation from the website.
2) After downloading, right click on the download and "Run As Administrator".
3) Select a different default installation folder.  "C:\FixITcc"
4) On the initial startup of FixIT, go to the folder where FixIT is installed and "Run As Administrator".
5) If you receive the Run-time error 339 -  "Component COMCT332 is missing", run this Microsoft install ComCt332.ocx


How to install/run a FixIT PinPoint

1) Save the PinPoint to the PinPoint folder where FixIT is installed (default is C:\FixITcc\PinPoint)
2) Launch FixIT using "Run as Administrator"
3) Verify connection to the Company Database. Do the Sage modules display when the company is expanded
4) Select the "DBR Tools" from the top toolbar
5) Select the "Company" from the drop down list
6) Select the "PinPoint" tab
7) Highlight this PinPoint "AR Unpost Receipt Batch"
8) Click "Run"


Running DataCheck or FixIT Professional on Server 2003

DataCHECK or FixIT Professional require the installation of the MS Common Controls for installation on MS Server 2003. Download and install the MS Common Controls. This is a Microsoft install. Click here to download.


Invalid Serial Number Format message

During Registration of FixIT Professional you receive the following Error message. "Invalid Serial Number Format. Re-enter Serial number."


FixITcc.ini file not found

If you receive this error: "FixIT/DataCHECK settings file (FixITcc.ini) not found", try the following:
    1) a) Un-Install FixIT/DataCHECK
        b) Delete the folder where FixIT/DataCHECK is installed (C:\FixITcc)
        c) Install FixIT/DataCHECK using "Run as Administrator"
        d) Launch FixIT/DataCHECK using "Run as Administrator"

    2) Copy the FixITcc.ini file to the location specified in the message.


Sum of ICIVAL does not match ICILOC

Sage 300 Inventory Data Integrity reports this error in Location Details:
    Location Details
    Location Details: A1/103/0, 1
        E: The sum of ICIVAL.STKQTY for item A1/103/0 at location 1 does not match ICILOC.QTYONHAND.
        E: The sum of ICIVAL.TRANSCOST for item A1/103/0 at location 1 does not match ICILOC.TOTALCOST.

This repair is part of FixIT Professional, but you need to turn on the validation and tell FixIT how to repair the error.

Start FixIT Pro

On the left toolbar select "Settings"

Then select the "Application Phases" tab

Then select the "IC" tab at the bottom

In the "Valuation Mismatch" box, select "Update IVAL" (this is usually correct). If the client would like the Location details updated instead of Item Valuation, select "Update ILOC".

Click "Save"

Then run the FixIT Pro "Validation" on Inventory Control - "Repair" and only the "Run Application Phase"


Create a previous fiscal year in Sage General Ledger

So the Sage General Ledger has been created and the client now tells you they need to add opening balances to the previous year.

You could delete the database and start over, or let FixIT create the previous year for you.

1) Use FixIT Editor and create the previous year in the Sage Fiscal Calendar. Modify CSFSC
2) Use FixIT Editor and modify the GL01 (GL Options) and change the YRLSTACTL to be the previous year
3) Run FixIT Validation on GL application phase. FixIT will detect the missing data and add the previous fiscal year to the chart of accounts.


AP - Post payment batch - error: "Currency is not defined in common services"
When posting a payment batch in Sage Accounts Payable, the error "Currency is not defined in common services. Error occurred during posting. No error batch created" is displayed.
Contact Musick International for a FixIT PinPoint   Dbr@Musick-Int.com
Download Link
The "AP-CurrencyNotDefined" PinPoint requires current release of FixIT Professional.
Save the zip file to the PinPoint folder where FixIT is installed.
To use the PinPoint, launch FixIT -> "DBR Tools" -> "PinPoint" tab


Bank Reconciliation - Error Clearing AR Deposit: "Description: Bank Transaction Detail. Record has been modified by another program."
When trying to clear a deposit in bank reconciliation, this error is displayed: "Description: Bank Transaction Detail. Record has been modified by another program."
Contact Musick International for a FixIT PinPoint   Dbr @ Musick-Int.com
Download Link
The "BK-RepairDeposit-ModifiedByAnotherProgram.zip" PinPoint requires current release of FixIT Professional.
Save the zip file to the PinPoint folder where FixIT is installed.
To use the PinPoint, launch FixIT -> "DBR Tools" -> "PinPoint" tab


Deactivate/Remove Sage/Third Party applications
The FREE demo version of DataCHECK has Remove Application feature that will allow you to remove any product installed for Sage 300.
Compatible with all current versions.
The respective license files located in the Sage Share folder should to be renamed or deleted.


Day End Error - Description: Batch. Record has been modified by another program.
When running IC - Periodic Processing - Day End processing the error "Description: Batch. Record has been modified by another program."
To resolve this error, launch Sage, go to "Administrative Services" - "Restart Maintenance" and delete all of the restart records.
Also delete G/L Journal Entry batches that have zero amount from I/C, O/E or P/O.


AP - Create Payment Batch error
In Sage 300 Accounts Payable when trying to Create Payment processing and this error is displayed: "Description. Applied Payment. Record already exists."
Contact Musick International for the appropriate FixIT PinPoint.


IC - Invalid characters put to field 'Item Number'.
If Sage 300 Data Integrity has this error in Inventory Control, run the FixIT PinPoint "IC Remove Invalid Characters".
Download Link
The "IC-RemoveInvalidCharacters" PinPoint requires current release of FixIT Professional.
Save the zip file to the PinPoint folder where FixIT is installed.
To use the PinPoint, launch FixIT -> "DBR Tools" -> "PinPoint" tab



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FixIT, FixIT Plus and FixIT Professional are trademarks of Musick International, Inc. All other products mentioned are registered trademarks or trademarks of their respective companies.
FixIT Professional is compatible with most version of Sage 300. To verify compatibility, go to the Products  page.

Questions or problems regarding this website should be directed to support @ musick-int.com.
Copyright © 2024 Musick International, Inc. All rights reserved.
Last modified: February  2024